Together with Jetair and LO Parking at Ostend Airport the robot will be used to inform and help passengers. In first instance, Pepper will give additional information at the security checkpoint by explaining the process to the passengers. Pepper will also be able to scan boarding cards, guide passengers to the correct gate, and give them additional information on their destination (things to do, weather,…) In a second phase, Pepper will also be able to provide a wide range of information such as airport news, events, delays, traveling advise etc. Kids already love him as he has a very high tactile factor.